All sales of products are final. There are no refunds. If you have a payment issue such as: entering your username incorrectly or not receiving the rank, please contact Contact@Zinidia.com. Payments to the Zinidia server are payments for the virtual items contained in the purchase. All terms and conditions take effect immediately and indefinitely as soon as these terms are accepted, and will remain active even after you leave the server or are forcefully removed from the server. Refund requests due to issues concerning server malfunction/performance issues, glitches, or any other issues are subject to the discretion of the Zinidia network. By making a purchase on the Zinidia network, you are not entitled to any tangible good. Any personal information received will only be used to process your order. We will not sell, release, or redistribute your information to anyone. You expressly understand and agree that we shall not be liable for any direct, indirect, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible loss resulting from or arising out of: (i) the use of or the inability to use the service (ii) the cost to obtain substitute goods and/or services resulting from any transaction entered into the service (iii) unauthorized access to and/or alteration of your data transmissions (iv) statements or conduct of any third party on the service, or (v) any other matter relating to the service. Zinidia is not responsible for typographic errors. Zinidia reserves the right to change content options without notice. You understand that by using Zinidia’s services, you may encounter material that you may deem to be offensive, indecent, or objectionable, and that such content may or may not be identified as having explicit material. Nevertheless, you agree to play on Zinidia at your sole risk and Zinidia shall have no liability to you for material that may be found to be offensive, indecent, or objectionable. If you fail to comply with any of the provisions of this agreement, Zinidia, at its sole discretion, without notice to you may: (i) interdict your Minecraft account completely from our server or from a partition of our server and/or (ii) preclude your access to the Zinidia website and/or (iii) ban your Minecraft account or IP address from the Zinidia server, web store, or website. Zinidia reserves the right to modify, suspend, or discontinue it’s services (or any part or content thereof) at any time with or without notice to you, and Zinidia will not be liable to you or to any third party should it exercise such rights. There is no guarantee of being able to enter the server at any given time. Bans are subject to the full discretion of the server administrators and rules can be changed at any time.